Websand blog posts related to the introduction and use of Net Promoter Score or reviews within your business and how this fits with your overall data strategy
Net Promoter Score: A love story? Valentine’s day is upon us and I (like you) have been inundated with loads of promotional messages. It seems… Read More »Net Promoter Score: A love story or a waste of time?
Who are your customers anyway? Two unarguable facts of business are. 1) businesses need to sell to customers and 2) every customer is different. This… Read More »Take advantage of the fact that every customer is different
How to create customer loyalty When you are looking to create customer loyalty, it’s not as simple as putting together a stamp card or investing in… Read More »Create customer loyalty. Get happy by being Naked
