Need to talk about your email marketing? Book a call.
Here are some answers to some frequently asked questions. If you have any other questions or need to talk to someone please get in touch or schedule a call.
What if I have more people than my plan allows?
Don’t worry. If you go over the number of contacts in your plan, we’ll give you the option to upgrade your plan (and we’ll send you a friendly email too). You’ll always be asked in advance to confirm an account upgrade before it happens
Do you have a free tier?
No, but we do offer a free 14 day trial and pricing starts from £1 per month.
Can you help us move email marketing tools?
Yes, as part of your onboarding process we like to offer a quick chat to make sure you’ve got all the support you need to understand your data and start growing your business.
What happens if I reduce the size of my audience?
We always encourage customers to only hold the data they need. It will get you better results. If you reduce your audience size, you’ll be dropped down to a lower pricing tier. However, pricing is based on the ‘maximum’ size of your audience during each 30 day billing period the price drop won’t be immediate.
How does the free trial work?
You have free access for 14 days after the account is activated. Within that time period you can send up to 2,500 emails.
How can we talk to someone?
Of course, just book some time with one of the team through the meeting calendar.
Do you have a special plan for Agencies?
We love dealing with agencies, so please get in touch and tell us more about your agency.
Do you have a referral programme
We do, and it’s rewarding. So please get in touch and and tell us more about you.
Can you manage all our email marketing for us?
Yes we can. That’s how we started. If you need full email marketing management please book some time on our calendar. Note that depending on the circumstances we may hand you over to one of our partner agencies.