Tag: customer churn

How to calculate Customer Lifetime Value and grow your business

Post author By Saul Gowens
Post date January 4, 2020
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Tags clv, customer churn, customer lifetime value, Customer Loyalty, data Driven Marketing, ecommerce customer marketing, LTV, measuring customer lifetime value, segmentation by customer lifetime value, shopify customer lifetime value

Customer Retention Blog Loyalty marketing blog

Manage your customer retention – don’t let your customers exit

Post author By Saul Gowens
Post date June 25, 2016
No Comments on Manage your customer retention – don’t let your customers exit

Manage customer retention and stop your customers exiting. New business doesn’t always mean new customers. The usual statistic rolled out is it costs you 5x less to retain a customer rather than acquire a new customer. So what do you do about retaining your existing customers, do you manage customer retention? Do you have a […]

Tags customer churn, customer retention, customer retention marketing automation, Email marketing, email marketing for customer retention, managing customer churn, managing customer retention, marketing automation for customer retention